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Overview

PostFinance Pay at a glance.

PostFinance Pay is Switzerland’s account-linked payment option. Eligible customers pay through their PostFinance relationship and approve the purchase in the PostFinance App; a merchant-linked token extends the method to one-touch and recurring payments. The profile below shows where the method fits.

Type
Account-linked payment authenticated through the PostFinance App
Payment category
Bank
Primary market
Switzerland
Currency
CHF for the core Swiss proposition
Best for
Swiss e-commerce, subscriptions, retail, travel and digital services
The method

How PostFinance Pay works.

PostFinance Pay lets eligible Swiss customers pay online directly through their PostFinance relationship and approve the purchase in the PostFinance App. It gives them a familiar domestic alternative to entering card details.

For merchants, the method pairs Swiss market recognition with an app-based customer journey. Customers review and authenticate the transaction inside the PostFinance environment, then return to the merchant checkout.

After the customer completes the initial registration, PostFinance Pay can also use a merchant-linked token for one-touch, recurring and selected low-interaction payments.

The PostFinance Pay payment experiences
Payment approved in the app

The customer chooses PostFinance Pay and approves the purchase in the PostFinance App.

Review and authentication happen inside the familiar PostFinance environment, then the customer returns to checkout.

Merchant-linked token

After the initial registration, a merchant-linked token enables one-touch, recurring and selected low-interaction payments.

Token support takes the method beyond single purchases, including subscriptions and repeat billing.

Repeat checkout with a token

With a token registered, future eligible purchases can run through the quicker repeat-payment flow.

One-touch and token-based flows reduce repeat checkout effort for the customer.

How customers pay.

Six steps from checkout to confirmation, with registered tokens carrying the quicker repeat flow.

  1. 01

    Select PostFinance Pay

    The customer selects PostFinance Pay at checkout.

  2. 02

    Into the PostFinance App

    The payment flow opens or directs the customer to the PostFinance App.

  3. 03

    Customer reviews payment

    The customer reviews the payment details.

  4. 04

    Customer confirms in the app

    The customer confirms using the security method enabled in the app.

  5. 05

    Back to the merchant

    The customer returns to the merchant experience and continues with the order.

  6. 06

    Repeat purchases by token

    If a token is registered, future eligible purchases can use the quicker repeat-payment flow.

Coverage

Market coverage.

PostFinance Pay focuses on Switzerland and PostFinance customers. That domestic focus makes it particularly valuable for merchants whose Swiss checkout should reflect local customer expectations.

Fit

Where it fits best.

Strong fit

  • Swiss merchants and international businesses targeting Switzerland
  • E-commerce serving a strong base of PostFinance customers
  • Subscriptions and recurring services using a PostFinance Pay token
  • Retail, travel, electronics, memberships and digital services
  • Returning-customer checkout using one-touch payment flows

What PostFinance Pay adds for merchants

Swiss market relevance
A dedicated domestic option helps localise checkout for PostFinance customers.
App-based approval
Customers authenticate within a familiar PostFinance environment.
Recurring capability
Token support extends the method beyond single purchases.
Returning-customer experience
One-touch and token-based flows can reduce repeat checkout effort.
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