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PostFinance Pay at a glance.
PostFinance Pay is Switzerland’s account-linked payment option: eligible customers pay through their PostFinance relationship and approve the purchase in the PostFinance App — with a merchant-linked token extending it to one-touch and recurring payments. The profile below shows where the method fits.
- Type
- Account-linked payment authenticated through the PostFinance App
- Payment category
- Bank
- Primary market
- Switzerland
- Currency
- CHF for the core Swiss proposition
- Best for
- Swiss e-commerce, subscriptions, retail, travel and digital services
What PostFinance Pay is.
PostFinance Pay lets eligible Swiss customers pay online directly through their PostFinance relationship and approve the purchase using the PostFinance App. It offers a familiar domestic alternative to entering card details.
For merchants, the method combines Swiss market recognition with an app-based customer journey. Customers review and authenticate the transaction inside the PostFinance environment before returning to the merchant checkout.
PostFinance Pay can also use a merchant-linked token for one-touch, recurring and selected low-interaction payment experiences after the customer completes the initial registration.
The customer chooses PostFinance Pay and approves the purchase in the PostFinance App.
Review and authentication happen inside the familiar PostFinance environment before returning to checkout.
After the initial registration, a merchant-linked token enables one-touch, recurring and selected low-interaction payments.
Token support extends the method beyond single purchases — subscriptions and repeat billing included.
With a token registered, future eligible purchases can use the faster repeat-payment flow.
One-touch and token-based flows reduce repeat checkout effort for the customer.
The customer journey.
Six steps from checkout to confirmation — with registered tokens carrying the faster repeat flow.
- 01
Select PostFinance Pay
The customer selects PostFinance Pay at checkout.
- 02
Into the app
The payment flow opens or directs the customer to the PostFinance App.
- 03
Review
The customer reviews the payment details.
- 04
Confirm
The customer confirms using the security method enabled in the app.
- 05
Back to the merchant
The customer returns to the merchant experience and continues with the order.
- 06
Token repeats
If a token is registered, future eligible purchases can use the faster repeat-payment flow.
Market coverage.
PostFinance Pay is focused on Switzerland and PostFinance customers. This domestic focus makes it particularly valuable for merchants that want their Swiss checkout to reflect local customer expectations.
Where it wins.
Strong fit
- Swiss merchants and international businesses targeting Switzerland
- E-commerce serving a strong base of PostFinance customers
- Subscriptions and recurring services using a PostFinance Pay token
- Retail, travel, electronics, memberships and digital services
- Returning-customer checkout using one-touch payment flows
Additional merchant positives
- Swiss market relevance
- A dedicated domestic option helps localise checkout for PostFinance customers.
- App-based approval
- Customers authenticate within a familiar PostFinance environment.
- Recurring capability
- Token support extends the method beyond single purchases.
- Returning-customer experience
- One-touch and token-based flows can reduce repeat checkout effort.